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Hotel is good, but really needs some restoration very fast because it is visible that there were no recent investments . Overall I can say that it was of for the money payed. In the room fee it was include acces to exterior pools (2 of them on both sides of hotel), interior thermal pool, jacuzzi, hamam, sauna, showers, gym, classes . Only massage is extracharge. Breakfast is very good, beds are very confy , enough parking places.
Grigorescu
2022年7月
The room was spacious, will all the necessary amenities. Breakfast by the pool was very pleasant too. Above all, the great service and communication skills of Mrs. Benda Kulan, staff member of the hotel, was much valuable. She helped me organize a small reception for my work at the hotel. Her English is very good and better than most of her colleagues. She always made sure to say hello to the hotel guests in the morning, and her friendliness was clearly appreciated by everyone.
Maryzen
2024年7月
The Kaya ranks among my top global locations for 100% staff service and authentic friendliness. I have rarely experienced such a consistent kindness, from kitchen staff to business management and reception staff. My particular business requirements were met with rapid solutions, from creating a scientific lab setup to last-minute meeting room needs. My 9 days were great
John
2024年6月
Scrupulously clean across the entire hotel. Always had a very nice scent blowing through too. Great, Staff in all areas with Burner Kulan our guest relationship manager being exceptionally helpful and professional. We were there in business so while the spa looked excellent I was unfortunately time poor and was unable to partake
Stafford
2025年6月
We liked the spacious room, big bed, spa and food was delicious. The choice of food for breakfast and dinner buffer was enormous and of good quality. The hotel is located in the natural place, close to hiking trails.
Elena
2024年5月
This hotel was a last-minute booking and it was a great choice. The hotel vibes are classy and calm. The thermal pools are relaxing with one indoor thermal and an outdoor one that is open until 11 p.m.! There is also an outdoor normal pool but we did not use that when there are two other pools that are thermal. The spa is big with a sauna, steam room, and Turkish bath facilities. Breakfast is plentiful and tasty. It really is a relaxing haven and we really needed that after a long road trip. I would definitely come back!
Dalye
2023年8月
The hotel is really nicely decorated and looks spacious, with really good extras like swimming pool and thermal pools. Food served in the breakfast area was tasty and good variety. We ordered some main dishes to our room too, that was also tasty. Pools are great. I loved the location. While having a breakfast one lady from the hotel customer relations approached our table and asked if everything is alright. We said some complaints and she promised to resolve same day which she really did. We left the hotel pleased...
Arslan
2023年7月
Spa Swiming pool food
Ahmad
2024年8月
Clients do not follow the rules of the SPA, the staff do not monitor this. Clients do not wear swimming caps, eat in the thermal pool, swim as in a sports pool, which is contraindicated in the thermal pool, wear street shoes.
Irina
2025年3月
I didn't eat breakfast.
Glen
2025年3月